Start with the vehicle and your priorities
How do I ask about a vehicle that may be available?
Send the year, make, model, body style, preferred specification, and intended use through the contact page, or call (203) 661-6669. If you are responding to a vehicle page, include its title or any reference shown there. Current availability, location, mileage, condition, equipment, price, and next steps should be confirmed directly; website information is not a substitute for that confirmation.
What should I verify before committing to a purchase?
Ask for the vehicle identification number when appropriate, title and registration status, known history, mileage documentation, equipment, present condition, inspection opportunities, price, and any written warranty or other terms actually offered. For a classic or specialist vehicle, also ask about restoration history, originality, modifications, and supporting records. Review the information independently and make sure the final written documents match the agreed transaction.
Can I arrange a viewing or test drive?
Contact the dealership before making a trip to discuss the vehicle and a suitable next step. A request is not a confirmed appointment, and vehicle access, timing, and any test-drive requirements must be agreed for the specific vehicle. Business hours are not published here, so please call or email before visiting.
Discuss structure without assuming approval
Can BBS AUTOMOTIVE GROUP discuss financing or leasing?
Financing and leasing discussions may be considered as part of a vehicle transaction. Eligibility, lender participation, rates, term, down payment, fees, insurance requirements, residual value, and approval depend on the particular applicant, vehicle, provider, and final documentation. A conversation or inquiry is not an application decision, commitment, or guarantee.
What information is useful for an initial discussion?
Share the vehicle you are considering, your intended purchase or lease structure, and questions about total cost or timing. Use general contact channels only for an initial conversation. Do not send a Social Security number, identity document, bank or card details, or other sensitive financial information through a general inquiry message. If a formal process is appropriate, ask which secure method and documents apply.
Provide a useful picture of the vehicle
What is needed to discuss a trade-in or direct sale?
Begin with the year, make, model, mileage, specification, location, ownership and title status, service and restoration records, known damage, modifications, photographs if requested, and any outstanding loan or lease. A discussion or preliminary estimate is not a final offer. Value depends on inspection, documentation, condition, market context, title or lien handling, and the terms eventually agreed in writing.
What is the difference between a direct purchase and consignment?
A direct purchase involves discussing whether the dealership may acquire the vehicle. Consignment involves discussing whether the dealership may market and assist with a sale on agreed terms while ownership and responsibilities are addressed in the arrangement. Fees, insurance, custody, marketing, authority to sell, timing, and settlement should never be assumed; request and review the written terms for the specific vehicle.
Plan work around the vehicle’s evidence and needs
Can the dealership discuss restoration or specialist service?
Yes, the business model includes mechanical and cosmetic restoration and specialist servicing discussions. Describe the vehicle, symptoms or goals, known history, urgency, and records you have. Scope, inspection findings, parts, specialist involvement, estimate, timing, storage, authorization, and handover requirements are case-dependent and must be confirmed before work is accepted. Do not assume a certification, particular part in stock, completion date, or warranty unless provided in writing.
Tell us what decision you are trying to make
For a faster, more focused discussion, include your name, preferred reply email, optional phone number, inquiry topic, and a concise description of the vehicle or service question. Keep sensitive identity, payment, and credit information out of a general message. You can reach BBS AUTOMOTIVE GROUP at supportinfo@bbsautomotivegroupinc.com or (203) 661-6669.
The dealership operates as BBS Automotive Group, Inc. under the operating name Carriage House Motor Cars. The documented address is 25 Railroad Avenue, Greenwich, Connecticut 06830. Please contact the dealership before visiting so the appropriate next step can be discussed and confirmed.