Compliance

Vehicle advertising & sales disclosure.

How to interpret online inventory, pricing, condition, warranty, deposit, and transaction information.

Draft for Connecticut dealer counsel and operational review. This page must be synchronized with actual dealer licensing, inventory, mandatory charges, warranty practices, Buyers Guides, deposit documents, and sales contracts before publication.

Effective date: September 1, 2026

1. Demonstration inventory

The current HTML preview contains demonstration vehicles, stock numbers, VIN placeholders, prices, payment estimates, mileage, badges, photographs, descriptions, and features. These examples do not represent current availability and are not offers to sell. They must be replaced with verified inventory data before the site is published for consumers.

2. Availability and prior sale

Vehicle availability changes and remains subject to prior sale, transfer, withdrawal, or correction. A listing, saved vehicle, inquiry, appointment request, or conversation does not reserve a vehicle. Confirm availability directly with the dealership before traveling or making another decision.

3. Price information

The production dealership must ensure each advertised price complies with federal and Connecticut requirements and includes all mandatory dealer-imposed charges that must be included in the advertised price. Clearly permitted exclusions, such as applicable government taxes, title, registration, and other lawful government charges, should be identified. Conditional incentives, rebates, financing conditions, trade assistance, or qualifications must not be included in a price unless eligibility and conditions are clearly and conspicuously disclosed.

4. Vehicle information

Online details may be derived from dealer records, vehicle identification information, manufacturers, data providers, or visual review. Equipment, packages, color names, dimensions, fuel economy, drivetrain, transmission, safety features, technology, keys, accessories, recall status, history, mileage, and condition should be independently verified. Photographs may not show every defect or current condition and can be affected by lighting, camera, display, crop, or image processing.

5. Used Car Buyers Guide

The FTC’s Used Car Rule generally requires covered dealers to display a Buyers Guide before offering a used vehicle for sale or allowing a consumer to inspect it for purchase. The Guide communicates whether the vehicle is sold as-is or with a warranty, applicable repair-cost coverage, major systems, and other consumer information. A Spanish Buyers Guide is required when the transaction is conducted in Spanish.[1] Review the vehicle-specific Guide before purchase and obtain the final copy at sale.

6. Warranty status

Do not infer a warranty from general website language. A vehicle may be sold with a written dealer warranty, remaining manufacturer warranty, applicable state-law protection, an optional service contract, implied warranties, or as-is where lawful. The vehicle-specific Buyers Guide and signed documents control. Oral promises should be put in writing. An optional service contract is separate from a warranty.

7. Connecticut used-car protections

Connecticut consumer guidance describes statutory warranty coverage for certain vehicles purchased from licensed Connecticut dealers based on vehicle age, purchase price, and personal, family, or household use. The published guidance describes repair periods of 30 days or 1,500 miles for certain qualifying vehicles sold for at least $3,000 and 60 days or 3,000 miles for certain qualifying vehicles sold for at least $5,000.[2] Eligibility, exclusions, current statutory language, and the specific transaction must be reviewed; this website does not determine coverage.

8. Inspections, history, and recalls

Consumers should consider an independent pre-purchase inspection, review available vehicle-history information, and check open safety recalls using the VIN. A history report may not contain every event. Inspection, history, or reconditioning language does not create a certification, guarantee, or representation beyond the vehicle-specific written documents.

9. Deposits

No website action authorizes or collects a deposit. Connecticut consumer guidance states that when a dealer takes a deposit, the contract or purchase agreement must disclose in writing whether the deposit is refundable or non-refundable pending loan acceptance.[2] Do not pay a deposit without reviewing the written refund terms, vehicle, price, conditions, and recipient.

10. Trade-ins

Trade-in and direct-purchase values are preliminary until inspection, title and lien verification, ownership documentation, mileage, history, equipment, condition, market factors, and written agreement are complete. Negative equity, loan or lease payoff, tax treatment, and transaction structure may affect the final result.

11. Final documents control

The signed buyer’s order, retail installment contract or lease, Buyers Guide, warranty, service contract, odometer disclosure, title and registration documents, privacy notices, and other final transaction documents control over general website content. Review them carefully and request corrections before signing.

12. Questions

Call (203) 661-6669 or use the Contact page to verify a specific vehicle, price, fee, warranty, deposit, appointment, or transaction term.

Regulatory references

[1] Federal Trade Commission, Dealer’s Guide to the Used Car Rule
[2] Connecticut Department of Consumer Protection, Automobile Dealers